Quantum Care Coordinators

Quantum Care Coordinators
This program is free to you and any member of your household. A Care Coordinator is a part of a specialized group of health care advocates trained to know the inner workings of benefit coverages and can guide you on things such as analyzing your bills, reviewing your medical plan, appealing your claim and negotiating on your behalf, if needed. 

Contact a Care Coordinator if you need:

  • An explanation of your benefits
  • Assistance enrolling in your new benefits
  • Help understanding eligibility requirements
  • Assistance with Explanation of Benefits (EOBs) and Provider Billings
  • Reviewing enhancements to your plans
  • Help resolving claim issues
  • To order ID Cards
  • Help selecting in-network providers
  • Plus much more!

Quantum Care Coordinators are available Monday through Friday from 8:30 am to 10 pm, EST at 866-871-0630. To learn more about Quantum Care Coordinators, click here.